October 2013
Zoe* and Lily* have problems with mobility. They applied to lease the ground floor of a warehouse, but their application was refused. Zoe and Lily were told that there was only a toilet for men on the ground floor, and that the toilet for women was upstairs and couldn’t be accessed because of their mobility issues.
Zoe and Lily lodged a complaint of disability discrimination with ADNSW.
At the conciliation conference, it became clear that the women could use the ground floor toilet as it had one entrance with a lock. After discussions, the real estate agent offered Zoe and Lily the lease.
*Names have been changed to protect the privacy of the individuals.
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