Refused lease because of toilet access

October 2013

Zoe* and Lily* have problems with mobility. They applied to lease the ground floor of a warehouse, but their application was refused. Zoe and Lily were told that there was only a toilet for men on the ground floor, and that the toilet for women was upstairs and couldn’t be accessed because of their mobility issues.

Zoe and Lily lodged a complaint of disability discrimination with ADNSW. 

At the conciliation conference, it became clear that the women could use the ground floor toilet as it had one entrance with a lock. After discussions, the real estate agent offered Zoe and Lily the lease.

*Names have been changed to protect the privacy of the individuals.

Last updated:

11 Aug 2021

Was this content useful?
We will use your rating to help improve the site.
Please don't include personal or financial information here
Please don't include personal or financial information here

We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present and future. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.

Top Return to top of page Top