Age discrimination case studies

Case studies are provided to help explain the complaints process. They are intended as a guide only and should not be considered or used as legal advice. Outcomes from conciliation vary depending on individual circumstances. Parties to complaints should seek independent legal advice if they require advice about outcomes appropriate to their circumstances. Before lodging a complaint, please speak with an enquiries officer on 1800 670 812.

Employment 

Employee's role is given to a younger applicant
October 2021: Fred* was an older employee whose role was affected during a company restructure.
Job made redundant to terminate older employee
July 2021: Patrick* was in his eighties and employed in the education services sector.
Made redundant because of age
June 2021: Jackie* is 54 and was made redundant after a restructure.
Told she was too young
December 2016: Rebecca* worked in an administrative position which supported a senior manager.
Offered fewer shifts once turned 18
February 2014: Shane* worked as a casual shelf packer at a local store.

Goods and services

Children under 12 unable to enter restaurant
December 2019: Graham* wanted to book a restaurant for his 50th birthday with family.
Barred from online superannuation account after 65
July 2015: Naveed* is 65 and wanted to access his online superannuation account.

Accommodation

Refused holiday accommodation as over 75
April 2020: Ron* is 82 and is fit and healthy.
Property denied to couple with young children
March 2017: Danny* and Alicia* are a couple with five young children.

Last updated: