Age discrimination

What is age discrimination?

Age discrimination is against the law.

It is when you have been treated less favourably than somebody else because:

• of your age
• you are the relative, friend or colleague of someone of a particular age.

Indirect discrimination is also against the law. This is when there is a rule or requirement that is the same for everyone but unfairly affects people of a particular age or age group, and is not reasonable in the circumstances.

In what areas is age discrimination against the law?

Age discrimination is against the law in certain public places, including: 

• workplaces, such as when you apply for a job or while you are at work
  
• employment agencies, such as when you use recruitment companies
  
• when you access goods and services, such as when you go shopping, do your banking or access medical services 
  
• state education, such as when you apply for study and during your studies 
  
• accommodation, such as when you rent accommodation 
  
• industrial organisations, such as membership of a union
  
• qualifying bodies, such as an institute that issues qualifications
  
• at registered clubs (clubs that sell alcohol or have gambling machines), such as when you try to enter or join a club.
  

What can I do if I experience age discrimination?

If you think that you have experienced age discrimination, you can try speaking to the person or organisation responsible to express how you feel. If you don’t feel comfortable doing this, or if it isn’t appropriate, you can contact us to make a complaint of discrimination. 

If you are unsure if you have experienced age discrimination or need more information, you can contact our enquiry service. 

Complaint case studies