March 2015
Amy* is an Aboriginal woman. One night she was playing the poker machines at her local golf club. When she went to collect her winnings, the bar manager asked her if she was a member. He then began serving a Caucasian man who had arrived at the bar after her.
Amy lodged a complaint with ADNSW.
The complaint was resolved when the president of the club and the bar manager agreed to provide a statement of regret about the incident and confirm that Amy was welcome at the club.
*Name has been changed to protect the privacy of the individual.
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