What we do
We are the New South Wales state government body that administers the Anti-Discrimination Act 1977 (the Act). We strive to eliminate discrimination in New South Wales by:
- answering enquiries
- reconciling complaints
- raising awareness about discrimination and its impacts
- managing applications for exemptions from the Act
- advising the government about discrimination issues.
What services do we provide?
We provide the following services:
- general enquiry service
- discrimination complaint handling service
- community information sessions.
What can you expect from us?
- We will treat you fairly, with courtesy and in an ethical way.
- We will handle your matter confidentially and according to the law.
- We will provide you with information about discrimination, but we do not offer legal advice.
- We aim to provide accessible services. Let us know if you need any adjustment to our service and we will try to accommodate you.
- When you lodge a complaint, we may ask you for more information.
- If we cannot handle your complaint, we can make the decision not to investigate. You can also withdraw your complaint at any time.