How to make a complaint

Not all discrimination is unlawful. Please check the types of discrimination covered by the Anti-Discrimination Act 1977 (NSW) before you lodge your complaint.

The Anti-Discrimination Act 1977 (NSW) does not cover discrimination based on vaccination status unless a disability prevents you from getting a COVID-19 vaccination and you have evidence of this such as a medical exemption. For more information please visit Your rights during COVID-19 page.

ADNSW promotes respectful communication and has zero tolerance of verbal or written abuse. Such behaviour may result in restriction of our services to you.

Make your complaint in writing

If you believe that you have experienced discrimination, sexual harassment, vilification or victimisation, you can make a complaint to us. You must put your complaint in writing.

You can fill in our complaint form or write a letter to the President of Anti-Discrimination NSW.

Our complaint form is available:

If you wish to write a letter, please follow these tips.

You can write your complaint in your language, and we will have it translated into English for free. If writing your complaint is difficult, you can contact us to discuss other ways to submit your complaint.

We will use your document to decide how to deal with the complaint. Please note that a copy of your complaint and any information you send to us will be shared with the person or organisation you are complaining about.

Send your complaint to us

You can send your complaint to us using our online form, or by email or post (if you have no access to email). 

Postal address: Locked Bag 5000, Parramatta NSW 2124

Email: complaintsadb@justice.nsw.gov.au

Complaints on behalf of another person

We accept complaints made on your behalf by a parent, guardian or carer, or organisations such as unions and other representative bodies. Your representative must name you as the complainant and make it clear that you agree to lodging the complaint.

If you are a child or a person with a disability and you wish for somebody to make a complaint on your behalf, please contact us for more information. 

 

Last updated:

21 Sep 2022

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present and future. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.

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