How to make a complaint

Make your complaint in writing

If you believe that you have experienced discrimination, sexual harassment, vilification or victimisation, you can make a complaint to us. You must put your complaint in writing.

You can fill in our complaint form (DOCX , 77.9 KB) or write a letter to the President of Anti-Discrimination NSW.

Our complaint form is available in:

If you wish to write a letter, please follow these tips.

You can write your complaint in your language, and we will have it translated into English for free. If writing your complaint is difficult, you can contact us to discuss other ways to submit your complaint.

We will use your document to decide how to deal with the complaint. Please note that a copy of your complaint and any information you send to us will be shared with the person or organisation you are complaining about.

Send your complaint to us

You can send your complaint to us preferably by email, or by post if you have no access to email. You can also deliver the complaint to our office in person (check our COVID-19 page for updates about our service first).

Postal address: PO Box W213, Parramatta Westfield NSW 2150

Street address: Level 7, 10 Valentine Avenue, Parramatta

Email: complaintsadb@justice.nsw.gov.au

Complaints on behalf of another person

We accept complaints made on your behalf by a parent, guardian or carer, or organisations such as unions and other representative bodies. Your representative must name you as the complainant and make it clear that you agree to lodging the complaint.

If you are a child or a person with a disability and you wish for somebody to make a complaint on your behalf, please contact us for more information. 

Last updated:

01 Sep 2021

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present and future. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.

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