Feedback or complaints

We aim to provide good customer service and your feedback is important to us. If you have feedback or complaints about our services, you can submit it to us via one of the following methods: 

​If you are not satisfied with the way we handle your complaint about our services, you can complain to the NSW Department of Communities and Justice​ or the NSW Ombudsman.  

Last updated:

10 Jun 2021

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present and future. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.

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