​If you can't wear a face mask and have been treated unfairly, contact ADNSW

Published 2 July 2021

If you are a person with disability and believe you have been treated unfairly because you can’t wear a mask, you may be able to make a complaint of disability discrimination. The law is complex and there are public health exceptions in the Anti-Discrimination Act that may apply.

As part of the complaints process, we will ask for the details of your disability and for information on how your disability prevents you from wearing a mask. 

The rules on mask wearing are available from the NSW Government website

Privacy questions should be directed to the Information and Privacy Commission NSW.

To make a complaint of disability discrimination, visit the complaints page on our website.

If you have questions, please contact our enquiries team on complaintsadb@justice.nsw.gov.au or 02 9268 5544

Further information about face masks and federal discrimination law is available on the Australian Human Rights Commission website.

Last updated:

10 Mar 2022

Was this content useful?
We will use your rating to help improve the site.
Please don't include personal or financial information here
Please don't include personal or financial information here

We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present and future. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.

Top Return to top of page Top