Negative comments about hearing loss and equipment not provided easy read


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Who is Margarette?

Close up of a young woman named Margaret

Margarette has a sensory disability.

A sensory disability affects your senses, like your:

  • sight
  • hearing.

We call her ‘Margarette’ because she didn’t want us to use her real name.

Back shot of a female wearing hearing aids

Margarette’s sensory disability affects her hearing.

She wears hearing aids to help her with:

Woman sitting in drivers seat of a car
  • day to day tasks
A woman working at a desk
  • her job.

What happened to Margarette?

A woman working at a desk

Margarette experienced disability discrimination at her job.

Disability discrimination is when you’re treated badly because:

A disabled guy sitting in a wheelchair
  • you have a disability
  • people think you have a disability
  • you used to have a disability
  • you might have a disability in the future
A Man and a woman looking at each other
  • you know a person with disability
Two woman looking at each other
Margarette told her boss how to make herjob better
She told them there should be more:
A woman holding sensory equipment for her disability
  • equipment to support her sensory disability
A woman and a man performing sign language
  • training to help her learn new skills for her job.
A woman comforting and crying woman
She told them how people said bad things about her sensory disability.

What did Margarette do?

  • Margarette contacted Anti-Discrimination NSW (ADNSW).
  • ADNSW is an organisation that helps stop discrimination in NSW.
A group of people standing behind a woman in a wheelchair
Discrimination is when you treat someone badly because of something about them they can’t change.
Margarette told ADNSW what:
A woman comforting and crying woman
  • went wrong
  • wasn't working well.
  • ADNSW had a meeting with:
Three woman sitting together having a conversation
  • Margarette
  • her boss.
  • In the meeting Margarette:
A woman covering her face with her hands while talking to another woman
  • talked about how she was feeling
Image of a woman smile at another woman
  • came up with different ways to makework better.

What will happen next?

  • Margarette’s boss will:
  • write her a letter
  • say “sorry”.
Hearing aid equipment
  • Margarette’s boss will buy new equipment to support Margarette at work.
A woman working at a desk
  • Margarette will go back to work with bettertraining to help her learn new skills.
A group of people in a room receiving training
  • Everyone at Margarette’s job will have training about how to work with people with disability.
Image of a woman smile at another woman
  • came up with different ways to makework better.

Word list

This list explains what the bold words in this document mean.
Anti-Discrimination New South Wales (ADNSW)

ADNSW is an organisation that helps stop discrimination in NSW.

Disability discrimination

Disability discrimination is when you’re treated badly because:

  • you have a disability
  • people think you have a disability
  • you used to have a disability
  • you might have a disability in the future
  • you know a person with disability.
A group of people standing behind a woman in a wheelchair
Discrimination

Discrimination is when you treat someone badly because of something about them they can’t change.

Sensory disability

A sensory disability affects your senses, like your:

  • sight
  • he

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