Feedback or complaints
We aim to provide good customer service. Your feedback is important to us.
If you have feedback or complaints about our services, please let us know:
- by phone: (02) 9268 5555
- in writing: adbcontact@justice.nsw.gov.au or Locked Bag 5000, Parramatta NSW 2124.
If we haven't been able to resolve your complaint, and you believe we have done something wrong, you may be able to take your complaint to the NSW Ombudsman. To see when and how you may be able to make a complaint to the NSW Ombudsman visit: http://www.ombo.nsw.gov.au/Making-a-complaint/how-to-make-a-complaint.
Last updated:
08 Apr 2024
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present and future. We acknowledge the ongoing connection Aboriginal people have to this land and recognise Aboriginal people as the original custodians of this land.